Website Maintenance Contract Generator
Generate a website maintenance contract for ongoing support, updates, security monitoring, and hosting management services.
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Frequently Asked Questions
What is a website maintenance contract?
A website maintenance contract is a recurring services agreement covering updates, backups, security monitoring, performance optimization, and technical support for a website.
What is typically included in website maintenance?
Common inclusions: CMS/plugin updates, regular backups, uptime monitoring, security scanning, bug fixes, minor content updates, and monthly reporting.
How much should I charge for website maintenance?
Rates range from $50–$150/month for basic maintenance to $500–$2,000+/month for comprehensive support including content updates and priority response times.
What is an SLA (Service Level Agreement)?
An SLA defines response and resolution times for different issue types: critical issues (site down) might require 2–4 hour response, while minor updates have a 3–5 business day turnaround.
What happens if I discover the site was hacked?
Your contract should specify your responsibilities for security incidents. Be clear about what your maintenance package covers and what is billed separately (e.g., malware removal).